Text Replacement When processing each Action, MSPintegrations will first render the text in every input field using a special text replacement engine....
Expression Builder The Expression Builder allows you to define when a rule or action should be performed, based on matching certain criteria....
Expression Operators When processing each rule and action, Email2AT will first evaluate the "truthiness" of an expression to decide whether that rule...
Date Formats The following format characters are valid when formatting dates and times using the {{date}} text replacement helper. Character Description Example...
Date Timezones The following are common timezones. For a complete list, see the TZ database name column in this Wikipedia article. American...
Migrating from Email2Ticket The following chart provides a quick reference to convert Email2Ticket text replacement variables to their Email2AT equivalents: Email2Ticket Variable Email2AT...
UniFi Online/Offline Emails with Autotask This video describes the process to process "device offline" and "device online" alerts generated from Ubiquity UniFi devices. Each "device...
Add Tag to Autotask Ticket If you would like to add a new Tag to an existing Autotask Ticket, you will first need to load...