MSPintegrations Docs

Documentation

• Getting Started

  • What is MSPintegrations
  • How to Sign Up
  • Create Your First Mailbox

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• Working with MSPintegrations

  • Support Options
  • Implementation Services Process Overview
  • Requesting Support for a Specific Email

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• Rules and Workflows

  • Text Replacement
  • Expression Builder
  • Expression Operators
  • Date Formats
  • Date Timezones

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• Actions

  • Create Autotask Ticket
  • Update Existing Autotask Ticket
  • API: Create an Object
  • API: Query for Object(s)
  • Perform a Regular Expression Match

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• Email Parsing

  • Why do notification emails from Veeam Backup for Microsoft 365 appear illegible

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• Autotask

  • Setup: Create Autotask API User
  • Setup: Create Autotask API Security Level
  • Setup: Update Existing Autotask API User
  • What is the Autotask API Threshold
  • What is Contact and Resource Impersonation?

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• Microsoft Office 365

  • How to Connect to Office 365
  • How to troubleshoot Microsoft 365 Remote Mailbox connections

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• Account

  • Add or Remove Users
  • How do I cancel my subscription
  • How to reset your Multi-Factor Authentication (MFA) Token

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