Setup: Create Autotask API User
In this procedure, you will create a new API user in your Autotask instance. You can then add this Autotask...
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Setup: Create Autotask API Security Level
In this procedure, you will create a new Autotask API security level that allows associated API resources to impersonate other... -
Setup: Update Existing Autotask API User
If you created an Autotask API resource but that resource is not configured to allow it impersonate other resources and... -
What is the Autotask API Threshold
Autotask tracks all API usage. When Autotask senses that any Autotask database has used more than its allotment of API... -
What is Contact and Resource Impersonation?
The Autotask API provides a method to impersonate an Autotask contact or resource (user) when creating tickets, ticket notes, and... -
Move Contact and Ticket LiveLink
Move Contact and Tickets by MSPintegrations is an Autotask LiveLink that helps to move an Autotask contact from one account... -
How can I review the body of Autotask API calls?
MSPintegrations integrates with the Autotask API and facilitates access to all exposed API calls exposed by Autotask. You can create... -
What are the limitations of the Autotask API when it comes to creating Attachments
The Autotask API provides methods to create, query, and delete attachments in Autotask. These attachments can be associated with various... -
What is an MSPintegrations Exception and how is it handled
When using MSPintegrations to perform calls to the Autotask API, you may encounter situations where the API call fails or... -
Can I use rich text with the Autotask API
Although the Autotask user interface supports rich text formatting such as bold, italic, underline, and inline images, the Autotask API...
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