The following chart provides a quick reference to convert Email2Ticket text replacement variables to their Email2AT equivalents:
| Email2Ticket Variable | Email2AT Equivalent |
|---|---|
$from$ | {{email.from.address}} |
$fromname$ | {{email.from.display}} |
$from_textbefore("substring")$ | {{before_string email.from.address "substring"}} |
$from_textbetween("substring1","substring2")$ | {{between_strings email.from.address "substring1" "substring2"}} |
$from_textafter("substring")$ | {{after_string email.from.address "substring" }} |
$from_regex("pattern")$ | {{regex email.from.address "/pattern/i"}} |
$from_regexcs("pattern")$ | {{regex email.from.address "/pattern/"}} |
$to$ | {{email.to.[0].address}} |
$to_textbefore("substring")$ | {{before_string email.to.[0].address "substring"}} |
$to_textbetween("substring1","substring2")$ | {{between_strings email.to.[0].address "substring1" "substring2" }} |
$to_textafter("substring")$ | {{after_string email.to.[0].address "substring" }} |
$to_regex("pattern")$ | {{regex email.to.[0].address "/pattern/i"}} |
$to_regexcs("pattern")$ | {{regex email.to.[0].address "/pattern/"}} |
$cc$ | {{email.cc.[0].address}} |
$cc_textbefore("substring")$ | {{before_string email.cc.[0].address "substring"}} |
$cc_textbetween("substring1","substring2")$ | {{between_strings email.cc.[0].address "substring1" "substring2" }} |
$cc_textafter("substrng")$ | {{after_string email.cc.[0].address "substring" }} |
$cc_regex("pattern")$ | {{regex email.cc.[0].address "/pattern/i"}} |
$cc_regexcs("pattern")$ | {{regex email.cc.[0].address "/pattern/"}} |
$subject$ | {{email.subject}} |
$subject_textbefore("substring")$ | {{before_string email.subject "substring"}} |
$subject_textbetween("substring1","substring2")$ | {{between_strings email.subject "substring1" "substring2" }} |
$subject_textafter("substring")$ | {{after_string email.subject "substring" }} |
$subject_regex("pattern")$ | {{regex email.subject "/pattern/i"}} |
$subject_regexcs("pattern")$ | {{regex email.subject "/pattern/"}} |
$body$ | {{email.body}} |
$body_textbefore("substring")$ | {{before_string email.body "substring"}} |
$body_textbetween("substring1","substring2")$ | {{between_strings email.body "substring1" "substring2" }} |
$body_textafter("substring")$ | {{after_string email.body "substring" }} |
$body_regex("pattern")$ | {{regex email.body "/pattern/i"}} |
$body_regexcs("pattern")$ | {{regex email.body "/pattern/"}} |
$body_line(n)$ | {{lines email.body "n"}} |
$body_lines(2)$ | {{lines email.body "2"}} |
$body_lines(2,4)$ | {{lines email.body "2-4"}} |
$body_beforeregex("myexpr")$ | {{before_regex email.body "/myexpr/i" }} |
$body_beforeregexcs("myexpr")$ | {{before_regex email.body "/myexpr/" }} |
$body_betweenregex("myexpr1","myexpr2")$ | {{between_regexs email.body "/myexpr1/i" "/myexpr2/i"}} |
$body_betweenregexcs("myexpr1","myexpr2")$ | {{between_regexs email.body "/myexpr1/" "/myexpr2/"}} |
$importance$ | {{email.headers.Importance}} |
$date$ | {{email.headers.date}} |
$date("format")$ | {{date email.headers.date to_format="format"}} |